The idea of AI replacing technicians maintaining HVAC systems, plumbing infrastructure or electrical components feels a long way off. That’s because the complexity and variability of building systems make that kind of automation difficult, according to Jonathan Slain, founder and CEO of Autobahn Consultants. Slain says the highest returns for AI are in back-office functions. “It’s in finance, communication and project management.”   Tasks like assembling proposals, drafting RFPs, managing workflows, communicating with team members, and evaluating submissions from multiple vendors are well-suited for AI support. These processes are structured and repeatable, allowing AI tools to streamline comparisons, highlight differences, and speed up bid-to-decision timelines. AI can slash the time required to evaluate bids and manage communication. Many facilities managers already use generative AI to summarize documents or draft emails. But a more advanced phase of this technology, called Agentic AI, is already here.  For more insights on how growing companies are navigating this transition, Slain explores these ideas further in “Rock Your Business: Navigating the Road from $50 Million to $500 Million and Beyond,” available soon on Amazon.  The AI Revolution and its Impact on Facilities Management – Facilities Management Insights