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AI Is Enabling the Next Generation of Distributor Workflows by Michael Delgado

William Attardi on June 1, 2026

Customer expectations have never been greater, and distributors must respond to growing volumes of requests quickly and accurately, often across fragmented inputs and constantly changing information. Highly manual workflows can’t keep up with this new reality. AI represents a practical solution. Not as a bolt-on tool, but as a way to change how work gets done — handling the translation between how requests come in and how orders need to be processed. That shift removes the bottleneck at the center of quoting and order entry, allowing teams to respond faster, reduce errors and operate more consistently despite the rising pressure. AI has moved from a competitive advantage to a baseline requirement to keep pace. Distributors that embed it into their core workflows will operate more efficiently, compete more effectively for customers and build an operation that holds up as the industry continues to evolve. Those that don’t will find themselves poorly positioned to keep up with a world that isn’t slowing down. NAED Selects IDEA & Pull Logic for ProjectNexus E-Commerce Initiative | Electrical Wholesaling

AI Is Enabling the Next Generation of Distributor Workflows by Michael Delgado

William Attardi on May 26, 2026

Workflows at distributors have been more or less the same for decades. Quoting, order entry, PO tracking and invoicing still rely on emails, spreadsheets and ERPs with manual effort expected to close the gap. That model worked when volumes were lower and expectations were more forgiving, but the world is changing.AI does not just speed up existing processes, it changes where the work starts. Instead of manually decoding customer requests from zero, teams can rely on AI to interpret imprecise inputs and return accurate product matches. Translating requests into usable data becomes a background process that happens before a request ever reaches a sales rep. AI also has a level of adaptability that traditional software lacks. It learns over time, picking up on customer preferences and surfacing relevant SKUs and frequently ordered items preemptively. The result is a faster, more accurate quoting process, and reps who are free to spend time with customers instead of spreadsheets. AI has moved from a competitive advantage to a baseline requirement to keep pace. AI Is Enabling the Next Generation of Distributor Workflows | Electrical Wholesaling

The Rise of Supply Chains That Adapt by Professor Jeannette Song

William Attardi on April 10, 2026

Professor Song explains how AI is turning supply chains from rigid workflows into adaptive, decision-making systems. When you click “buy now” on online stores, recommendations appear, warehouses spring into action, and packages begin their journey to your door. Behind that seamless experience is a fundamental transformation. Supply chains, once governed by fixed rules and human planning, are becoming AI-driven systems that learn, adapt, and increasingly act on their own. In her book chapter, Reshaping Supply Chains Through AI-Empowered Automation, Jeannette Song, the R.David Thomas Professor at Duke University’s Fuqua School of Business argues that AI is fundamentally changing how supply chains work.“AI is reshaping supply chains in four connected ways: expanding automation across the chain, changing how humans and machines work together,” she said, “raising new questions about privacy and accountability, and pointing toward a future of more autonomous, agentic systems.” The Rise of Supply Chains That Adapt

Remembering the Solemn Purpose of Memorial Day

Memorial Day is a federal holiday in the United States observed on the last Monday in May to honor and mourn U.S. military personnel who died while serving in the armed forces. The holiday traces its roots to the years immediately following the American Civil War (1861–1865), which caused massive casualties—roughly 620,000 soldiers dead, about 2% of the U.S. population at the time. Communities across the North and South began spontaneously decorating the graves of fallen soldiers with flowers, wreaths, and flags, a practice that gave rise to the original name: Decoration Day. On May 5, 1868, Major General John A. Logan, commander-in-chief of the Grand Army of the Republic (GAR)—a powerful Union veterans’ organization—issued General Order No. 11. This proclaimed May 30, 1868, as a nationwide “Decoration Day” to honor those who died in the Civil War. After World War I, the holiday expanded to honor all American service members who died in any war, not just the Civil War.  In 1968, Congress passed the Uniform Monday Holiday Act to create more three-day weekends for federal employees. This moved Memorial Day to the last Monday in May, effective in 1971, when it was also officially named “Memorial Day.” As one 1868 quote put it: “That Nation which respects and honors its dead, shall ever be respected and honored itself.”