Learners Live

A.I. Doesn’t Have to Mean Layoffs by Patricia Cohen

A French multinational, Schneider Electric, decided to use artificial intelligence in manufacturing to make workers more productive, rather than to replace them. Here’s how that’s going. For many chief executives, success in adopting artificial intelligence is measured by the number of jobs they can eliminate. But such views reflect “a very narrow understanding” of A.I.’s potential, said Erik Brynjolfsson, who directs the Digital Economy Lab  at Stanford University. It’s a message that Schneider Electric, a global energy technology company based in France, has taken to heart. Before the company started using A.I., customer service agents received thousands of questions from callers and engaged in a grand hunt through millions of pages of information to track down the answer. Now A.I. does the hunting and details how the information was selected and the source. The agent then reviews and if necessary, modifies and refines the answer with the caller. In the last three months of 2025, call centers fielded 150,000 questions. Three-quarters of the time, A.I. was able to provide the right answer to straightforward questions. I. Doesn’t Have to Mean Layoffs – The New York Times

AI Is Enabling the Next Generation of Distributor Workflows by Michael Delgado

Customer expectations have never been greater, and distributors must respond to growing volumes of requests quickly and accurately, often across fragmented inputs and constantly changing information. Highly manual workflows can’t keep up with this new reality. AI represents a practical solution. Not as a bolt-on tool, but as a way to change how work gets done — handling the translation between how requests come in and how orders need to be processed. That shift removes the bottleneck at the center of quoting and order entry, allowing teams to respond faster, reduce errors and operate more consistently despite the rising pressure. AI has moved from a competitive advantage to a baseline requirement to keep pace. Distributors that embed it into their core workflows will operate more efficiently, compete more effectively for customers and build an operation that holds up as the industry continues to evolve. Those that don’t will find themselves poorly positioned to keep up with a world that isn’t slowing down. NAED Selects IDEA & Pull Logic for ProjectNexus E-Commerce Initiative | Electrical Wholesaling

Remembering the Solemn Purpose of Memorial Day

Memorial Day is a federal holiday in the United States observed on the last Monday in May to honor and mourn U.S. military personnel who died while serving in the armed forces. The holiday traces its roots to the years immediately following the American Civil War (1861–1865), which caused massive casualties—roughly 620,000 soldiers dead, about 2% of the U.S. population at the time. Communities across the North and South began spontaneously decorating the graves of fallen soldiers with flowers, wreaths, and flags, a practice that gave rise to the original name: Decoration Day. On May 5, 1868, Major General John A. Logan, commander-in-chief of the Grand Army of the Republic (GAR)—a powerful Union veterans’ organization—issued General Order No. 11. This proclaimed May 30, 1868, as a nationwide “Decoration Day” to honor those who died in the Civil War. After World War I, the holiday expanded to honor all American service members who died in any war, not just the Civil War.  In 1968, Congress passed the Uniform Monday Holiday Act to create more three-day weekends for federal employees. This moved Memorial Day to the last Monday in May, effective in 1971, when it was also officially named “Memorial Day.” As one 1868 quote put it: “That Nation which respects and honors its dead, shall ever be respected and honored itself.”