Learners Live

Successfully Incorporating AI Into Building by Gretchen Catlin

Operations Artificial Intelligence (AI) is emerging as one of the most practical tools: not as a replacement for skilled staff, but as a workforce multiplier that captures knowledge, sharpens decisions and extends the capacity of the teams we have. Key Takeaways:

  • With a large portion of the facilities workforce nearing retirement, AI can help preserve critical institutional knowledge before it is lost.
  • AI can improve facility operations by supporting predictive maintenance, analyzing data and streamlining everyday tasks such as communications, documentation and capital planning.
  • Organizations can successfully adopt AI by starting with small, practical applications while addressing cybersecurity, cost and workforce training considerations.

Successfully Incorporating AI Into Building Operations – Facilities Management Insights

Walmart Enters the Facility Services Industry by Elaina Myers

Walmart is stepping into the facility services arena. Known for running one of the largest retail operations in the world, the company is turning the maintenance experience behind its thousands of stores into a commercial service for businesses nationwide. Upstream Facility Serviceswas launched in April 2026 and will use the same systems and technician network Walmart uses to maintain its stores and Sam’s Club locations. Upstream will offer HVAC, refrigeration, plumbing, electrical and general maintenance services combined with urgent repair responses and preventive and predictive strategies. The goal is to reduce downtime, extend asset life and improve operational consistency, according to the company. Because of the high volume of Walmart locations, they will be able to deploy technicians close to customer locations nationwide. This density could offer faster response times than other regional vendors.  Walmart Enters the Facility Services Industry – Facility Management Maintenance & Operations Quick Read

Remembering the Solemn Purpose of Memorial Day

Memorial Day is a federal holiday in the United States observed on the last Monday in May to honor and mourn U.S. military personnel who died while serving in the armed forces. The holiday traces its roots to the years immediately following the American Civil War (1861–1865), which caused massive casualties—roughly 620,000 soldiers dead, about 2% of the U.S. population at the time. Communities across the North and South began spontaneously decorating the graves of fallen soldiers with flowers, wreaths, and flags, a practice that gave rise to the original name: Decoration Day. On May 5, 1868, Major General John A. Logan, commander-in-chief of the Grand Army of the Republic (GAR)—a powerful Union veterans’ organization—issued General Order No. 11. This proclaimed May 30, 1868, as a nationwide “Decoration Day” to honor those who died in the Civil War. After World War I, the holiday expanded to honor all American service members who died in any war, not just the Civil War.  In 1968, Congress passed the Uniform Monday Holiday Act to create more three-day weekends for federal employees. This moved Memorial Day to the last Monday in May, effective in 1971, when it was also officially named “Memorial Day.” As one 1868 quote put it: “That Nation which respects and honors its dead, shall ever be respected and honored itself.”