Successfully Incorporating AI Into Building by Gretchen Catlin
Operations Artificial Intelligence (AI) is emerging as one of the most practical tools: not as a replacement for skilled staff, but as a workforce multiplier that captures knowledge, sharpens decisions and extends the capacity of the teams we have. Key Takeaways:
- With a large portion of the facilities workforce nearing retirement, AI can help preserve critical institutional knowledge before it is lost.
- AI can improve facility operations by supporting predictive maintenance, analyzing data and streamlining everyday tasks such as communications, documentation and capital planning.
- Organizations can successfully adopt AI by starting with small, practical applications while addressing cybersecurity, cost and workforce training considerations.
Successfully Incorporating AI Into Building Operations – Facilities Management Insights

